Never Lose Revenue to a Power Outage Again

Proper sizing requires calculating your total electrical load in kilowatts (kW), accounting for starting surge requirements of motors (typically 3-5x running current), and determining whether you need backup for all loads or just critical systems. Our free power assessment analyzes your electrical panel, identifies essential circuits, and recommends the optimal kVA rating—typically 125% of your calculated load for safe, efficient operation.

Pricing depends on power capacity, fuel type, and configuration. As a general guide: 10-20 kVA units range from $3,000-$8,000; 30-50 kVA from $8,000-$18,000; and 80-150 kVA from $18,000-$45,000. These represent factory-direct prices for standard configurations with soundproof enclosures. Custom specifications, extended tanks, and cold-weather packages adjust pricing accordingly.

Sound levels vary by configuration. Open-type generators typically operate at 75-85 dB at 7 meters—comparable to heavy traffic. Our standard soundproof canopy enclosures reduce this to 65-75 dB, similar to normal conversation. Super-silent options with advanced acoustic treatment achieve 60-65 dB. Proper site placement further minimizes perceptible sound.

While the generator itself is straightforward to position, electrical connection requires a licensed electrician familiar with transfer switch installation, load balancing, and local electrical codes. Improper installation risks equipment damage, voids warranties, and creates safety hazards. We provide complete installation documentation and can recommend certified contractors in your region.

Diesel offers the highest energy density, longest storage stability, and widest parts/service availability—ideal for most applications. Natural gas provides clean-burning operation with direct utility connection for unlimited runtime. Propane delivers excellent storage stability and is ideal for locations without natural gas infrastructure. Our engineers can model total cost of ownership for each option.

Routine maintenance intervals depend on operating hours. For standby generators (primarily idle, occasional runtime), annual service is typically sufficient—including oil and filter changes, coolant inspection, battery testing, and control system verification. Prime power generators (continuous operation) require service every 250-500 operating hours.

This depends on sizing and your transfer switch configuration. A properly sized generator can power your entire facility, but many businesses choose to connect only critical loads—refrigeration, security, lighting, POS systems, and HVAC—reducing generator size and fuel consumption. Our load analysis identifies which approach makes economic sense for your operation.

All generators are manufactured under our ISO9001 quality management system and carry CE marking for European compliance. Engine warranties are provided by the respective manufacturers (typically 1-2 years or 1000-2000 hours). Our alternators carry 12-month warranties, and we guarantee workmanship on the complete generator set.

Standard production lead time is 15-20 days for catalog configurations, 25-35 days for custom specifications. Shipping duration depends on destination: typically 20-30 days to Africa and the Middle East, 25-35 days to the Americas, and 15-25 days to Southeast Asia. We coordinate full-container (FCL) or less-than-container (LCL) shipping based on order size.

Standby power rating is for emergency backup use with no overload capability—intended for occasional outages with normal utility power as primary. Prime power rating allows for unlimited annual hours with variable load, including 10% overload for 1 hour within every 12-hour period. Most commercial backup applications use standby ratings.